Cerean, one of the biggest energy companies which produces energy by wind power in Turkey, has been founded in 2009. Cerean is the retail brand of Fiba Energy Holding of Fiba Holding. All around Turkey, Cerean Enerji gives electricity supplies to free customers who pays more than 80 TL.
Cerean, Türkiye çapında satış yapmakta ve satış operasyonunu farklı kanallar üzerinden yürütmektedir. Operasyon içerisinde yer alan kanallardan bir tanesi de saha satış ekibidir. Merkezden paylaşılan müşteri lokasyonları ve bilgileri ile birlikte saha satış ekibi her gün sahaya çıkmaktadır. Bu kapsamda saha satış ekibinin gerçek manada merkez tarafından yönlendirilmeye ve yönetilmeye ihtiyacı vardır.
Ekmob works integrated with the CRM of Cerean and it gives instant and available information about the activities of the mobile field team,
the customer data fed by the team and the team's outputs.
Ekmob gives precise information about the field team in different locations on how many meetings the team goes each day, what outcomes are made at the meetings and which returns are received and routes through which appointments are carried out, what activities were applied to the customers at appointments, whether sales are successful or not. All these information can be easily reported in real time.
At the time of sales, with the help of Ekmob, wet-ink signatured documents can be shared online, which leads to monitor each sale activity end-to-end and make it manageable.
Informing sales team in multiple locations from the centre office, monitoring the activity of the team, reporting the sales process and the measurement of the performance removed the worries about the sales process.